Last Updated: October 5, 2026
At Mevric, we want you to be confident in every purchase. If your order isn’t right for you, we’re here to help.
1. Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must:
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Be unworn and unused
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Be in its original condition
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Have all original tags and labels attached
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Be returned in the original packaging, where applicable
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Not show signs of washing, damage, stains, odors, or alteration
Items that do not meet these conditions may not be eligible for a return.
2. Items That Cannot Be Returned
For hygiene, customization, and product-safety reasons, certain items may not be eligible for return, including:
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Items that have been worn or used
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Items that have been washed or altered
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Personalized or customized products
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Items damaged after delivery due to customer use
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Items returned without original tags or packaging
3. How to Request a Return
To request a return, please contact our team within 14 days of receiving your order through our Contact Us page.
Please include:
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Your order number
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The item(s) you wish to return
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The reason for the return
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Photos of the product, if requested by our team
Our team will review your request and provide return instructions if your request is approved.
Please do not send items back before receiving return instructions from our team.
4. Return Shipping
Unless the item is defective, damaged, incorrect, or not as described, return shipping costs are the responsibility of the customer.
If the return is due to an error on our part or a defective/damaged product, Mevric will work with you to resolve the issue and may cover the applicable return shipping costs.
5. Damaged or Incorrect Items
Please inspect your order when you receive it.
If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible.
Please provide your order number and clear photographs of the item and packaging so our team can investigate the issue and provide an appropriate solution.
6. Exchanges
We may offer exchanges depending on product availability.
If the requested replacement is unavailable, we may provide an alternative solution, such as a refund or store credit, depending on the circumstances.
7. Refunds
Once your returned item has been received and inspected, we will notify you whether your return has been approved.
If approved, the refund will be processed to your original payment method.
Please allow additional time for your bank or payment provider to reflect the refund in your account.
8. Original Shipping Charges
Where applicable, original shipping charges may be non-refundable unless the return is the result of an error on our part or a defective product.
9. Late or Missing Refunds
If you have been notified that your refund has been processed but have not received it, first check with your bank or payment provider.
If you still cannot locate the refund, please contact us through our Contact Us page.
10. Final Sale Items
If an item is specifically marked as Final Sale at the time of purchase, it may not be eligible for return or refund unless it arrives damaged, defective, or incorrect.
11. Return Approval
Submitting a return request does not automatically guarantee approval.
All returned products are subject to inspection to ensure they meet the conditions outlined in this policy.
12. Policy Updates
We may update this Return & Refund Policy from time to time to reflect changes in our products, services, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about returns, refunds, or exchanges, please contact our team through our Contact Us page.
